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Community Service Worker Programs

Building Emotional Fitness

This program covers the essentials for building emotional fitness in clients, customers, and yourself. It provides the tools for reconstructing your perspectives of experiences into positive growth factors, rather than negative, destructive attitudes about yourself. 

Emotional Fitness is not resilience. Resilience implies an end-of-process - a final goal, and this ideal is often too far out of reach for people to conceive ever reaching. Those living with PTSD can truly inform you there is no end: that it is a continual process of silencing the inner guilt, shame and doubt that drives harmful reactions to significant stress. On the other hand emotional fitness acknowledges the continual processes of healing and repair.

Resilience is about bouncing back. Emotional fitness is about bouncing forward.

Identifying and enhancing the intergenerational qualities of PTSD.

This program is designed for community service workers who wish to develop their professional skills and knowledge to provide optimal services to families and people struggling with the intergenerational impacts of post-traumatic stress.

Not all clients and customers know their family's history. Fewer are aware that they can inherit aspects of traumatic experiences from their parents and grandparents. Even fewer community support workers know what to do to help these families. 

This program changes that.

The Secondary Impact of PTSD

The secondary impacts of mental illnesses are almost always overlooked, or neglected when it comes to developing a support plan for customers and clients. Secondary impacts are what happens when society gives a person or family its feedback on how it judges you, your family and the mental issues it experiences. 

Understanding these secondary impacts, and how to turn them into social advantages, will give community service workers the edge to provide true culturally-meaningful services and supports.

Manage your perspective

This program assists community service workers in recognising the impacts of their clients' and customers' traumatic stress on themselves. It explains the signs and symptoms and what they can do to strengthen themselves so they can optimally support their customers, clients, and, most importantly, their own family. 

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